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STC registration saga!

August 27, 2010

I came across the Software Testing Club via Parimala’s and Lisa Crispin’s blogs. I went through the site a bit and decided to join right away.

I hit the register button. Entered email and password, hit submit. On the create profile page, entered all the required details and hit submit. Expected to be logged in or a page with a mesage thanking me for registering or some such thing. Instead the page stayed as it was. As I wondered whether anything happened at all on hitting submit, I noticed the message ‘Please enter your city/state’. Perplexed, I went through each field on the page and saw that all the details were correct. But could not locate a field to enter city/state.

Confused, I decided to try all over again. I repeated the whole thing right from step one; clicking the register button. But, with no change in the result. I was flummoxed!! The only thought that came to mind was ‘maybe only US citizens can register to this site’ As it was time to leave, I just gave it up and went home.
Surprisingly, at bed time… my thoughts went back to this episode. I wondered what could be wrong. I knew that my assumption of the site being only for US citizens was not right. I tried to think of other things. And then it struck! Maybe it could have something to do with the browser!! I decided that I had to check it out first thing when I get to office the next day.

For quite some time now, I’ve been using google chrome for my browsing-reading sessions; I love that the browser suggests the url as i type in 🙂 And I’d noticed that some sites appeared a little diffrent than what they appeared with IE. That was one reason why I never risked using Chrome for online banking 🙂 I have not done a lot of cross browser testing but I have tested applications on different versions of IE.

Coming back to STC registration. Next day, I used IE for the registration process. On the create profile page, when i selected the Country and hit tab,the city/state field appeared! This hadnt happened while using Chrome the previous day and hence the missing city/state.


Rest as they say is history. Ok. Just kidding !! The registration process was completed without a glitch. And I’m now in August company!!!

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9 Comments leave one →
  1. August 27, 2010 6:42 pm

    Glad you managed to get in and thanks for highlighting the issue. I will see what I can do about it, though unfortunately alot of it is out of my control at the moment 😦 The software uses Ning which is a hosted service, we are considering our options at the moment 🙂

    What we do know is that testers love reporting issues on STC 🙂 And of course we like to see how we can get them fixed 🙂

    • August 28, 2010 7:56 pm

      Thanks Rosie for your comment! I’m glad too that I could figure the issue and that I did not give up 🙂

  2. Shruti permalink
    August 28, 2010 9:20 am

    ohhh. we do a lot of browser testing at office too. whats the site about???

    • August 28, 2010 7:59 pm

      Hey Shruti,
      This is an online community for Software testers. You can join in too if you are passionate/enthusiastic about testing 🙂 You can contribute as well as reach out to a large audience. Helps you gain insight on the latest happenings in the testing world.

  3. October 20, 2010 3:37 pm

    I was about to post this issue in my blog, drafted all of it and meanwhile came across your post via Dhanasekar’s blog on http://testingideas.wordpress.com/2010/10/18/cooa/ and spotted that the same issue is being reported here too.

    Thanks for helping me to save yet another ‘duplicate defect’ to Rosie Sherry 🙂

    Best Regards,
    Shiva Mathivanan

    P:S – I see this post was made on 27th Aug 2010, I still can reproduce the issue. This is my extra bit of information to someone who tries to fix.

    • October 21, 2010 12:29 pm

      Thanks Shivakumar! I’m glad it helped 🙂
      Welcome to my space 🙂

  4. February 9, 2011 12:42 am

    Good one Priya. I had faced the similar issue but was much aware of Google Chrome nasty behavior 🙂 and so just got it done via IE.

    But it’s good that you took an effort to write about it and reported the to STC .

    I must say that your other blogs too are quite interesting. Keep writing.

    Best Regards,
    Lalitkumar Bhamare
    “Tea-time with Tester”

  5. February 14, 2011 11:11 am

    Thanks Lalitkumar for your words of encouragement!!
    Welcome here 🙂

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