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STC registration saga!

August 27, 2010

I came across the Software Testing Club via Parimala’s and Lisa Crispin’s blogs. I went through the site a bit and decided to join right away.

I hit the register button. Entered email and password, hit submit. On the create profile page, entered all the required details and hit submit. Expected to be logged in or a page with a mesage thanking me for registering or some such thing. Instead the page stayed as it was. As I wondered whether anything happened at all on hitting submit, I noticed the message ‘Please enter your city/state’. Perplexed, I went through each field on the page and saw that all the details were correct. But could not locate a field to enter city/state.

Confused, I decided to try all over again. I repeated the whole thing right from step one; clicking the register button. But, with no change in the result. I was flummoxed!! The only thought that came to mind was ‘maybe only US citizens can register to this site’ As it was time to leave, I just gave it up and went home.
Surprisingly, at bed time… my thoughts went back to this episode. I wondered what could be wrong. I knew that my assumption of the site being only for US citizens was not right. I tried to think of other things. And then it struck! Maybe it could have something to do with the browser!! I decided that I had to check it out first thing when I get to office the next day.

For quite some time now, I’ve been using google chrome for my browsing-reading sessions; I love that the browser suggests the url as i type in 🙂 And I’d noticed that some sites appeared a little diffrent than what they appeared with IE. That was one reason why I never risked using Chrome for online banking 🙂 I have not done a lot of cross browser testing but I have tested applications on different versions of IE.

Coming back to STC registration. Next day, I used IE for the registration process. On the create profile page, when i selected the Country and hit tab,the city/state field appeared! This hadnt happened while using Chrome the previous day and hence the missing city/state.

Rest as they say is history. Ok. Just kidding !! The registration process was completed without a glitch. And I’m now in August company!!!

9 Comments leave one →
  1. August 27, 2010 6:42 pm

    Glad you managed to get in and thanks for highlighting the issue. I will see what I can do about it, though unfortunately alot of it is out of my control at the moment 😦 The software uses Ning which is a hosted service, we are considering our options at the moment 🙂

    What we do know is that testers love reporting issues on STC 🙂 And of course we like to see how we can get them fixed 🙂

    • August 28, 2010 7:56 pm

      Thanks Rosie for your comment! I’m glad too that I could figure the issue and that I did not give up 🙂

  2. Shruti permalink
    August 28, 2010 9:20 am

    ohhh. we do a lot of browser testing at office too. whats the site about???

    • August 28, 2010 7:59 pm

      Hey Shruti,
      This is an online community for Software testers. You can join in too if you are passionate/enthusiastic about testing 🙂 You can contribute as well as reach out to a large audience. Helps you gain insight on the latest happenings in the testing world.

  3. October 20, 2010 3:37 pm

    I was about to post this issue in my blog, drafted all of it and meanwhile came across your post via Dhanasekar’s blog on and spotted that the same issue is being reported here too.

    Thanks for helping me to save yet another ‘duplicate defect’ to Rosie Sherry 🙂

    Best Regards,
    Shiva Mathivanan

    P:S – I see this post was made on 27th Aug 2010, I still can reproduce the issue. This is my extra bit of information to someone who tries to fix.

    • October 21, 2010 12:29 pm

      Thanks Shivakumar! I’m glad it helped 🙂
      Welcome to my space 🙂

  4. February 9, 2011 12:42 am

    Good one Priya. I had faced the similar issue but was much aware of Google Chrome nasty behavior 🙂 and so just got it done via IE.

    But it’s good that you took an effort to write about it and reported the to STC .

    I must say that your other blogs too are quite interesting. Keep writing.

    Best Regards,
    Lalitkumar Bhamare
    “Tea-time with Tester”

  5. February 14, 2011 11:11 am

    Thanks Lalitkumar for your words of encouragement!!
    Welcome here 🙂

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